When you say "administrative login" do you mean the web hosting or to Joomla? If it's the web hosting account itself, then contact the web hosting company (if you are the authorised "owner" of the website).
The link below outlines several methods for resetting the Super User account password .
See: https://docs.joomla.org/J1.5:How_do_you ... assword%3F for the details.
The other way would be for the original super user to create you a SU account for your own access.
To get to the Joomla administrator, type in the URL in your browser - e.g. your-web.com/adminstrator. That should take you there unless IONOS has some sort of short cut method within their hosting systems, accessing the URL directly is the usual way. It won't help if you don't have the login for Joomla but that's what is detailed in the above link.
The link below outlines several methods for resetting the Super User account password .
See: https://docs.joomla.org/J1.5:How_do_you ... assword%3F for the details.
The other way would be for the original super user to create you a SU account for your own access.
To get to the Joomla administrator, type in the URL in your browser - e.g. your-web.com/adminstrator. That should take you there unless IONOS has some sort of short cut method within their hosting systems, accessing the URL directly is the usual way. It won't help if you don't have the login for Joomla but that's what is detailed in the above link.
Statistics: Posted by AMurray — Wed Oct 16, 2024 12:53 am